# Your AI voice agent answers every call.

> Goodcall offers an AI answering service built on voice AI. Gabi builds and runs your virtual receptionist for businesses from small shops to large enterprises, including contact centers.

An AI answering service and receptionist for your business. Powerful voice agent technology, made simple by Gabi, the agent that builds and runs yours.

## First, Gabi builds your AI phone agent.

There's no code and nothing to configure. Tell Gabi what you want in plain words, by typing or talking, and Gabi does the work. Change it as often as you like, and your phone agent keeps getting better.

- **Build.** Describe your business, or hand Gabi your website. Gabi writes the greeting, the questions and the steps.
- **Test.** Gabi runs practice calls on the tricky ones, like a caller who wants a price or an emergency at midnight, and shows you how each went.
- **Approve.** Happy with it? Say so. Gabi publishes the change, and your phone agent answers real calls with it.

## Then, your AI phone agent goes to work.

It answers the phones 24/7, and every caller gets a real conversation. Pick a job to see how it handles the call, from the first ring to the follow-up.

## Forward your existing number, or get a brand new one.

Rosie answers on a local number you pick, or on the line you already have.

- **Get a new local number.** Pick one in your area code . It rings your phone agent from day one.
- **Put it everywhere customers look.** Add it to your website, your Google listing and your social profiles. Every call reaches your phone agent.
- **Or forward your existing line.** Keep the number customers already know. Forward calls when you're busy or don't pick up, with guides for major carriers and Google Voice.

## See every call, and what it's worth.

- **Track what matters.** Create your own metrics, like booked appointments or missed leads, and watch them week to week.
- **Listen and read.** Play back any call and read the transcript, word for word.
- **Make it better.** Spot a call that went wrong and tell Gabi what to change.

## Choose a voice that fits your business.

Gabi creates a voice identity for your AI phone agent: a name, a voice and a greeting that sound like your business. Want a different name or greeting? Tell Gabi. Want a different voice? Pick one in a click.

## No per-minute charges. A bill you can predict.

AI phone answering, priced by the customers your phone agent helps each month, not by how long calls run. A long call or a callback never changes your bill.

Plans start at $79 a month. Starter $79 a month for 100 customers, Growth $129 a month for 500 customers, Scale $299 a month for 2,000 customers. See https://www.goodcall.com/pricing

## Born at Google. Built for your business.

Goodcall began inside Google in 2017. The same care goes into every call your phone agent takes, whatever the size of your business.

- Your words, from the greeting to the goodbye.
- Transfers go to the right person, with a backup if they don't pick up.
- Every call recorded and transcribed.
- Changed your mind? Roll back to the last version.
- Compliance: SOC 2, HIPAA

## Questions

### What is a Goodcall number?

A local phone number your agent answers, in the area code you choose. Every plan includes one. It works alongside your existing line, so calls can transfer to staff, or staff can answer first. Put it on your website, Google Maps and your socials and the agent is live.

### Can I keep my existing business number?

Yes. Set up call forwarding with your phone provider and calls reach your agent only when your line is busy or unanswered, or every time if you prefer. Your customers keep dialing the number they already know.

### How do callers react to an AI?

Callers are told they're speaking with an AI assistant, and they get an answer right away, 24/7, instead of voicemail. Goodcall's voices and response times are built so callers don't hear a phone tree.

### Can I change what my agent says?

Yes, all of it: the greeting when it answers, the goodbye when it's done, and everything between. Skills and flows shape how it handles any question or request.

### What happens when my agent can't answer something?

It hands off. By default it transfers the call to your business line; you can point it at a person or a department instead, have it take a message, send a self-service link, or schedule a callback. And it tells you what it heard, so you can add the workflow.

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Canonical page: https://www.goodcall.com/
Start free, or talk to Gabi: https://ai.goodcall.com/agent/onboard