Comparing Sprint vs. T-Mobile

When looking at Sprint vs. T-Mobile, it’s no mystery why a merger is in the works between the two companies. T-Mobile and Sprint are the third- and fourth-largest wireless carriers in the United States respectively. T-Mobile CEO John Legere initially announced on Twitter in 2018 that the two companies will likely merge, and if it […]

BY GoodCall

Comparing Sprint vs. T-Mobile

When looking at Sprint vs. T-Mobile, it’s no mystery why a merger is in the works between the two companies. T-Mobile and Sprint are the third- and fourth-largest wireless carriers in the United States respectively. T-Mobile CEO John Legere initially announced on Twitter in 2018 that the two companies will likely merge, and if it goes through, the merger could improve T-Mobile vs. Sprint coverage as well as data speed and costs. Legere explained that the new company will be the only one with the network capacity to offer a nationwide 5G network… for now at least.

Until the merger is complete, it’s business as usual for both wireless carriers. To help you decide in the meantime, we’re looking at Sprint vs. T-Mobile coverage, data speeds, and prices.

Sprint vs. T-Mobile: Overview

When comparing speeds on Sprint vs. T-Mobile, T-Mobile wins, and features better perks and coverage. But for those on a budget who don’t mind less bells and whistles, Sprint could be your best bet., In this 2019 report from OpenSignal, T-Mobile tied for first place in 4G download speeds while Sprint fell to the bottom of the list. When analyzing the coverage between the two companies, T-Mobile’s is better nationwide. 

A deeper look at Sprint vs. T-Mobile

How Sprint and T-Mobile compare on pricing

When looking at Sprint vs. T-Mobile pricing, the least expensive unlimited plan for T-Mobile is $60 per line which includes unlimited talk, text, and data, free perks weekly, SD streaming, 3G mobile hotspot, texting abroad, and 2G data in Canada and Mexico. Sprint’s least expensive unlimited plan is $35 per line and includes free text and data for more than 200 locations worldwide and standard definition streaming for gaming, music, and video. Sprint offers multiple less expensive, no-frills packages for those looking for an affordable option.

Let’s compare two of T-Mobile and Sprint’s popular unlimited phone plans:

Unlimited Plan Comparison

PlanStarting Price
Add-ons and fees
Sprint Unlimited Basic$60/mo for standard definition streaming and 500MB 4G LTE mobile hotspot data + taxes and fees.Pricing ranges between $.50/mo. to $12.99/mo. for entertainment, protection, family services, and phone services
T-Mobile Essentials$60/mo. for one line for standard definition streaming and 3G mobile hotspot data  + taxes and fees.Prices range between $4/mo. and $10/mo. for hotspot data, name ID, and voicemail to text

*As of 2/5/2020

How Sprint and T-Mobile compare on coverage

When looking at Sprint vs. T-Mobile coverage, the winner is T-Mobile. If you look at coverage maps for Sprint and T-Mobile, you’ll find a more expansive coverage area with T-Mobile. Those living in Montana, Nebraska, and rural areas won’t have decent coverage for either carrier but major cities and well-populated areas will see good coverage on both networks. 

How Sprint and T-Mobile compare on service reliability

According to the American Customer Satisfaction Index (ACSI), a research organization that polls customers to learn about their satisfaction with a variety of goods and services, customer evaluations of call quality (clarity and strength), call reliability (dropped calls), network coverage, and data speed reveal that reliability from Sprint vs. T-Mobile, T-Mobile edges out Sprint in their scoring by 5 percentage points (77 out of 100 vs. 72 out of 100).

How Sprint and T-Mobile compare on phone plan options and features

When it comes to features and plans between T-Mobile and Sprint,  For example, you can get free Netflix on qualifying T-Mobile plans. Sprint has a standard menu of features including GPS navigation, web access, pictures, video, games, personalization, text, instant messages, email and Sprint TV, movies, and radio.

Sprint Plans and Features

PlanPrice
DataContractAdd-ons
Sprint Unlimited Kickstarter$35/mo. + taxes and feesUnlimitedNo contracts, but must autopayExtra lines ranging between $35/mo. and $175/mo.
Sprint Unlimited Basic$60/mo. + taxes and feesUnlimitedNo contracts, but must autopayPricing ranges from $.50/mo. for Visual Voicemail to $12.99/mo. for Amazon Prime
Sprint Unlimited Plus$70/mo. + taxes and feesUnlimitedNo contracts, but must autopayPrices range between $.50/mo. to $12.99/mo. for a variety of services
Sprint Unlimited Premium$80/mo. + taxes and feesUnlimitedNo contracts, but must autopayPrices range between $.50/mo. to $12.99/mo. for a variety of services

*Pricing as of 2/5/2020

T-Mobile Plans and Features

PlanPrice
DataContractAdd-ons
T-Mobile Essentials$60/month, per line + taxes and fees. Discounts apply as you add lines.UnlimitedNo contracts, but must autopayMobile hotspot data (+$10/line), name ID ($4/month), voicemail to text (+$4/month)
T-Mobile Magenta$70/month, per line, taxes and fees included. Discounts apply as you add lines. UnlimitedNo contracts, but must autopayMobile hotspot data (+$10/line), name ID ($4/month), voicemail to text (+$4/month), PlusUp (+$15/line), Netflix HD (+$4 or $7/month), HD streaming (+$3/day)
T-Mobile Magenta Plus$85/month, per line, taxes and fees included. Discounts apply as you add lines.UnlimitedNo contracts, but must autopayMobile hotspot data (+$10/line), Netflix UHD (+$3/month)

*Pricing as of 1/27/2020

How Sprint and T-Mobile compare on customer service

According to J.D. Power, T-Mobile is the winner of the Full-Service Award and ranks highest for overall satisfaction, with Sprint coming in last in the same rankings.

Data collected for Sprint vs. T-Mobile in customer service by the ACSI gives T-Mobile the lead for best customer value, while another report by the ACSI indicates that Sprint ranks last in quality and reliability.

Frequently Asked Questions

Is T-Mobile or Sprint better?
When looking at T-Mobile vs. Sprint coverage, you’ll find that T-Mobile’s is better. T-Mobile also offers more features and perks for its price compared to Sprint, while Sprint offers less expensive packages for bargain hunters.

How much does T-Mobile cost?
T-Mobile prices range according to the plan you select and how many lines you have. For example, the Essentials Unlimited 55 plan includes two lines of unlimited talk, text, and data for $55 per month. Other unlimited plans start at $60 for one line on the Essentials plan and go up to $85 for one line on the Magenta Plus plan. You can also find discounted plans for military personnel and through your place of employment.

How much does Sprint cost?
Sprint’s unlimited plans start at $35 per month for the Unlimited Kickstart plan and go up to $80 per month for the Unlimited Premium plan. There are also discounts for military personnel and those over 55 years old.

Does Sprint have hidden fees?
According to Sprint’s support, your bill will include fees according to your plan and geographic location. Examples of these fees are administrative charges, regulatory charges, gross receipts recovery, taxes, 911 charges, state and federal universal service fund assessment, and state-specific fees.

Does T-Mobile have hidden fees?

According to T-Mobile’s support, you’ll incur fees for purchasing apps and content. Some taxes and surcharges include the 911 surcharge, regulatory program fees and Telco recovery fee, universal service fund fee, and utility user tax. Additional costs include account restore, activation, bill reprint, late, mobile number change, non-return, out of warranty, restocking, returned payment, upgrade support charge, outside collection, and shipping fees.