AI phone calls made easy

An image showing a 3-step flowchart of the Goodcall onboarding process, from bootstrapping with a website or Google listing, to solving key intents like Bookings and orders, to actually handling conversations in the real world
An image showing the Goodcall scheduling interface, where users can set up or manage appointments in tools like Boulevard, Zenoti, or Google calendars
An image depicting a lead capture form, powered by Voice AI, where users input information like name and email, designed. Image also shows a workflow for tagging the caller as a lead inside of a CRM.
An image displaying Goodcall's analytics feature, including customers served, calls completed, actions, and outcomes, organized in a simple grid to help users easily measure and analyze their AI-powered and human-to-human calls.

Born at Google and trusted at scale

97%

caller interaction rate*

42,355+

agents launched

4,724,918+

total calls handled

Works with your business tools
Zapier

Zapier

Microsoft Teams app logo

Teams

Microsoft Dynamics App logo

Dynamics

Google Calendar app logo

Calendar

Boulevard app logo

Boulevard

Sheets app logo

Sheets

Go High Level app logo

High Level

Service Titan App logo

Service Titan

Icon of a cylindric data stack to represent custom, proprietary databases

Your database

Launch your AI phone agent in minutes—no engineering team required

Connect knowledge sources, business tools, and databases to get your agent up and running in minutes. An easy-to-use interface gives you full control to tune agent capabilities, behavior, logic, and workflows. No gated demos, no engineering dependencies. Just results.

An image showing a 3-step flowchart of the Goodcall onboarding process, from bootstrapping with a website or Google listing, to solving key intents like Bookings and orders, to actually handling conversations in the real world
An image showing the Goodcall scheduling interface, where users can set up or manage appointments in tools like Boulevard, Zenoti, or Google calendars

Automate appointments, focus on growing relationships

Keep your customers happy and your schedule running smoothly. Integrate with your CRM and calendar to reduce time spent on phone bookings by 5X. Your agent finds optimal time slots and reschedules so your team can focus on building relationships, not managing calendars.

Lead capture that works while you sleep

Ensure that every inbound call is captured accurately and shared via SMS, email, Google Sheets, or your CRM. No more manual data entry, no more missed opportunities.

An image depicting a lead capture form, powered by Voice AI, where users input information like name and email, designed. Image also shows a workflow for tagging the caller as a lead inside of a CRM.
A screenshot from the UI of statistics including total calls, total customers, actions agent has taken, and a call summary

It's time to modernize your phone analytics

Say goodbye to guesswork and make in impact with powerful call analytics. Your performance dashboard shows automation rate, call duration, new vs. return caller breakdown, and lets you dive into the intent and outcome of every call.

Get started

Every call is a good call with AI you trust

What is a "Goodcall number"?
Arrow

A Goodcall number is a unique phone number assigned to each agent, connecting your AI to customers. You can choose a local area code to maintain your brand identity. This number works alongside your existing business line, allowing call transfers to your staff or giving them a chance to answer before the AI. For quick deployment, use your Goodcall number on your website, Google Maps, and social profiles to start automating customer interactions.

What if I want to keep my existing number on my site and social channels?
Arrow

If your current number is essential to your brand, you can set up conditional call forwarding through your phone provider. This allows calls to your existing number to be forwarded to your Goodcall number when the line is busy or unanswered. For best results, we recommend using "conditional call forwarding". For more info, Learn to set up forwarding.

What makes Goodcall different from other AI phone assistants?
Arrow

Born out of Google in 2017, Goodcall has been perfecting conversational AI for years. We know how much work it takes to go from proof of concept to scaled solution, and have built quality into our workflows from day one. With a combination of human review and automated checks, every call undergoes review to ensure consistent quality and performance.

What are some ways that other businesses have deployed Goodcall agents?
Arrow

Goodcall agents are used by businesses of all sizes, from solopreneurs to publicly traded companies across industries to handle inbound calls. Agents can be deployed to act as a backup when staff are busy or as the first line of support, escalating only when tasks can't be automated. Popular use cases include handling customer support for common questions, managing appointments through calendar integrations, capturing and updating lead info with CRM systems, and offering personalized service using customizable logic. Whet the power of state-of-the art AI is put into the hands of business operators, the possibilities for automation are endless.

What makes it so easy to set up Goodcall agents for my business?
Arrow

Setting up a Goodcall agent is as simple as connecting Google listing, a website, or even just providing a few basic details about your business. From there, you’ll have a customizable agent ready to go. You can fully control advanced features like lead capture flows, logic, scheduling, CRM integrations, and response skills. We never gate features behind lead forms and you'll never have to wait on us to make a change to your agents behavior. With our easy-to-use interface, you’ll have the full power of Goodcall at your fingertipes from day one.

How will my customers react to speaking with an AI?*
Arrow

As consumer expectations for AI grow, so does their willingness to engage with systems they perceive as "smart." Goodcall’s human-like voices and fast response times make outdated phone trees a thing of the past, and callers react accordingly. In tests with optimized greetings—where agents greet return callers by name—interaction rates have reached as high as 97%. Remember, it's always important to disclose to customers that they are speaking with an AI. For more info, learn to optimize your greeting.

Can I customize what my agents say?
Arrow

Yes! You have full control over everything your agent says, from the greeting when a call is answered to the goodbye when assistance is no longer needed—and everything in between. Agent "skills" and "flows" can be customized to handle any caller question or request, giving you complete control over how your agent interacts throughout the entire conversation.

What happens if my agents encounter questions they can’t answer?
Arrow

For complex queries, it’s often easier for a person to take over. That’s why we’ve built a customizable "operator" workflow that guides the agent on what to do when it can’t fulfill a request. By default, your agent will transfer the call to your business line, but you can customize this to transfer to a specific person, department, take a message, send a self-service link, or schedule a callback.

Goodcall agents are designed to avoid handling tasks they aren’t equipped for, and you’ll be notified whenever your agent encounters an unfamiliar request. From there, you can create a new workflow to automate it in the future.

Enterprise-Ready Solutions for In-House Call Centers and CRM Integration

Running a large-scale operation or managing an in-house call center? Our platform is designed with enterprise needs in mind, including seamless CRM integrations to streamline processes and drive efficiency. Connect with our sales team to explore custom solutions tailored to support your unique requirements.

Contact sales

Security You Can Trust: HIPAA Compliant AI Phone Agents

AI Agents Built with Security

Our AI agents are built with industry-leading security, ensuring every interaction is protected through HIPAA compliance software. From healthcare providers to insurance companies and beyond, Goodcall’s HIPAA compliance in healthcare solutions safeguard your data with the highest standards of privacy and protection.