Get a 980 Area Code Number for Your Local Business in North Carolina
November 19, 2025

Get a 980 Area Code Business Phone & Answering Service

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Looking to reach customers directly in the rapidly growing Charlotte Metropolitan Area? Get a local 980 area code number and build instant credibility across this vast, dynamic economic region. 

This area code, which overlays with the original 704 code, is the communication backbone for the entire Charlotte region, including major suburbs like Gastonia, Concord, and Huntersville. A 980 number instantly signals that your business is a genuine, connected partner within the corporate and financial world of North Carolina.

What is 980 Area Code?

The 980 area code is a telephone area code in the North American Numbering Plan (NANP) serving the entire Charlotte Metropolitan Area in North Carolina.  This region forms the state's largest economic and financial hub, anchored by the city of Charlotte and the surrounding high-growth counties.

The 980 area code was established on January 15, 2000, as an overlay code to the original 704 area code. The 704 area code, which previously covered the entire Charlotte region and western North Carolina, was facing exhaustion due to the explosive population growth and expansion of the city's telecommunications needs.

  • State: North Carolina
  • Major Cities/Areas: Charlotte, Concord, Gastonia, Huntersville, and Kannapolis
  • Time Zone: Eastern Time Zone (ET)
  • Established: 2000
  • Overlay Area Code: 704
  • Population: 2,805,115
  • Primary Uses: Residential lines, neighborhood businesses, major academic institutions, healthcare facilities, and local mobile numbers.

Population & Demographics of 980 Area Code

The 980 area is integral to the entire Charlotte-Concord-Gastonia Metropolitan Statistical Area (MSA), a region home to over 2.8 million residents. It is a major economic engine for the Southeastern United States, known nationally as the second-largest banking and financial hub, alongside strengths in energy and advanced logistics.

The Charlotte Metro area is characterized by high-wage professional industries, especially in finance and corporate services. The Median Household Income for Mecklenburg County consistently surpasses the state average, reflecting the area's affluence and concentration of corporate wealth. As of 2024 estimates, the median household income for the core county is approximately $79,500, significantly higher than the North Carolina state median.

980 Area Code Time Zone

The 980 area code falls under the Eastern Time Zone (ET), aligning with standard business hours across much of the East Coast. This makes it convenient for businesses operating locally as well as with partners in nearby states.

Business Importance of 980 Area Code

The 980 area code adds local trust and credibility, making it valuable for local businesses. Here’s how a business number with the 980 area code is important for your business:

Why Local Numbers Build Trust

When customers see a local 980 area code number, they immediately recognize it as part of their community. This familiarity creates trust and reduces hesitation to answer calls. Research shows that consumers are more likely to pick up calls from numbers with local area codes compared to unfamiliar or out-of-state numbers.

For small businesses, using a local area code 980 number shows commitment to serving the community. For larger enterprises, it signals accessibility and helps build stronger relationships with regional customers.

Enterprise Businesses That Benefit From a Local 980 Number

Some well-known enterprises that would benefit from a local 980 number include:

Finance & Banking

Charlotte is the second-largest banking hub in the nation, requiring secure and dependable communication channels for commercial lending, wealth management, and massive corporate operations. A 980 number ensures accessibility and credibility in this vital financial sector.

  • Bank of America (BofA): Maintains its global headquarters in Charlotte, with branches and corporate offices dominating the city's skyline.
  • Truist Financial: The combined company (from BB&T and SunTrust) has a major operational and regional headquarters presence in Charlotte.
  • Wells Fargo: Maintains a large regional headquarters and significant operations in Charlotte, supporting commercial and investment banking.
  • U.S. Bank: Operates a large corporate operations center in Charlotte, utilizing the region's financial talent pool.

Healthcare

Healthcare providers must handle high call volumes for patient care, research coordination and maintain strict HIPAA-compliant communication. AI answering ensures patients reach the right service without delay across this large metropolitan region.

  • Atrium Health: One of the largest health systems in the Southeast, based in Charlotte, with hospitals and clinics across Mecklenburg, Cabarrus, and surrounding counties.
  • Novant Health: Maintains a major presence and extensive facilities across the Charlotte area, including its medical center in Huntersville, serving nearby counties.
  • OrthoCarolina: A major independent orthopedic practice based in Charlotte, with clinics spread throughout the 980/704 service area.
  • Carolina Digestive Health Associates: A major specialty practice with regional offices across Mecklenburg and Cabarrus counties.

Logistics & Transportation

Charlotte’s role as a major distribution and transportation hub (aided by interstates I-85 and I-77 and Charlotte Douglas International Airport) requires reliable customer support for shipping and freight services.

  • Old Dominion Freight Line: Maintains regional offices and large distribution centers in the Charlotte region, supporting Less-Than-Truckload (LTL) services.
  • XPO Logistics: A major transportation and supply chain solutions provider with operations and warehousing in Gaston and Mecklenburg counties.
  • Penske Logistics: Operates warehousing and logistics facilities in the region to support corporate clients in manufacturing and distribution.
  • Southeastern Freight Lines: Maintains service centers in Charlotte and surrounding areas for regional freight delivery.

Information Technology

The tech sector in Charlotte is expanding rapidly, often supporting the vast financial and energy institutions. IT firms rely on seamless communication to support clients with cloud services, fintech, and data processing. A 980 number enhances their professional presence.

  • LendingTree: A major online lending marketplace headquartered in Charlotte with nationwide reach.
  • AvidXchange: A leading fintech company based in Charlotte, specializing in payment software for middle-market companies.
  • Cognizant Technology Solutions: Maintains large regional offices in Charlotte, providing IT consulting and business process outsourcing.
  • Red Ventures: A major media and technology company headquartered in nearby Fort Mill, SC, serving the Charlotte market.

Insurance

Insurance providers benefit from having a trusted local number for customer claims and inquiries in this high-value market. AI call handling ensures no client is left waiting, especially for corporate and complex claims.

  • MetLife: Operates a major U.S. technology and operations hub in Charlotte, driving significant employment.
  • AmWins Group: A leading global specialty insurance distributor headquartered in Charlotte.
  • Brighthouse Financial: A major life insurance and annuities company based in Charlotte.
  • Allstate Insurance: Maintains extensive regional offices across Mecklenburg and Union counties, serving both residential and commercial clients.

How to Get a 980 Area Code Number?

Setting up your 980 area code number with Goodcall is quick and straightforward. Here’s how it works:

  1. Sign Up: Create your account with Goodcall using basic business details.
  2. Select Your Plan: Choose the pricing plan that best matches your company’s needs.
  3. Complete KYC: Verify your identity and business information for compliance.
  4. Pick a Number: Browse the available 980 numbers and select the one you want.
  5. Customize Agent: Set up your AI-powered answering agent with greetings, call routing, and voicemail preferences.
  6. Go Live: Activate your number and start receiving calls immediately.

Benefits of Using Goodcall for 980 Area Code

Choosing Goodcall means more than just getting a local number; it means equipping your business with tools to handle calls efficiently.

  • 24/7 Availability: Ensure no customer call is missed.
  • AI Answering Services: Professional, automated responses for smoother communication.
  • Cost-Effective: Flexible pricing designed for small to enterprise-level businesses.
  • Scalable Solutions: Upgrade features as your business grows.
  • Local Credibility: Build customer trust with a recognizable area code.

With these advantages, Goodcall makes it easier for you to manage calls and focus on growing your business.

Pricing Plans for Local Numbers

Our local 980 area code numbers come with affordable pricing plans designed to fit every business size. We offer flexible pricing options that scale with your needs, whether you’re a startup or an established enterprise. Additionally, you can save 30% on annual subscriptions, giving your business more value at a lower cost.

Nearby Area Codes to 980

Areas Area Code
Greensboro, Winston-Salem, High Point, Burlington 336
Greensboro, High Point, and Burlington 743
Columbia, Rock Hill, Sumter, Aiken, Orangeburg 803
Asheville, Hickory, Boone, Lenoir, and Morganton 828
Columbia, Rock Hill, Sumter, Aiken 839
Charleston, Myrtle Beach, Hilton Head Island, Florence 843

FAQs

What is the 980 area code, and where is it located?

The 980 area code is an overlay for the 704 area code, serving the Charlotte metropolitan area in south-central North Carolina.

What cities does the 980 area code cover?

The 980 area code primarily covers the Charlotte metropolitan area in North Carolina, including cities like Charlotte, Concord, Gastonia, and Huntersville.

What time zone is area code 980 in?

The area code 980 is in the Eastern Time Zone (ET) of the United States.

Does the 980 area code get spam calls?

Like any area code, spam and robocalls do occur, but using a trusted business provider like Goodcall helps filter unwanted calls.

Which types of businesses benefit most from a local 980 number?

Local service providers, tech companies, restaurants, real estate agents, and startups benefit from an 980 number, as it boosts local trust and visibility.

How can I get a local 980 area code number for my business?

You can get a 980 number easily by signing up with Goodcall, choosing your plan, and selecting your preferred local number.

Can I forward calls from my 980 number elsewhere?

Yes. With Goodcall, you can forward calls to any phone, ensuring you never miss a customer inquiry.

How much does it cost to get a 980 area code number?

Goodcall plans are affordable and flexible, at $66 per month per agent annually.

Is the 980 area code toll-free?

No, 980 is not a toll-free area code. It’s a geographic code for North Carolina, designed to give businesses a trusted local identity. Toll-free numbers in the US typically begin with prefixes such as 800, 888, 877, or 855.

Last updated:
November 19, 2025

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