Get an Area Code 413 business phone and answering service

Geographic Regions and Area Codes

Area code 413 is located in the western part of Massachusetts, covering a diverse range of cities and towns. The major cities within this area code include Springfield, Pittsfield, Chicopee, Northampton, and Amherst. This region is known for its scenic beauty, rich history, and vibrant culture. The area code 413 is the sole area code for this region, with no overlays. It covers five counties: Berkshire, Hampden, Hampshire, Franklin, and parts of Worcester County.

Key cities and towns in Area Code 413:

• Springfield
• Pittsfield
• Chicopee
• Northampton
• Amherst

Population and Demographics

The population within the 413 area code is approximately 1,690,299, based on the U.S. Census 2020 data (source). Springfield, the most populous city in this area, has a population of around 155,929 people (source). Other significant population centers include Chicopee with 55,560 residents (source).

Population highlights:

• Total population: 1,690,299
• Springfield: 155,929
• Chicopee: 55,560

Time Zone

The 413 area code is located in the Eastern Time Zone (UTC-5) (source). This time zone is consistent with the majority of the eastern United States, making it convenient for businesses that operate on a national level. The Eastern Time Zone is also advantageous for businesses that need to coordinate with partners or clients in major cities like New York and Washington, D.C.

Number of Small Businesses

The 413 area code has a thriving business environment. Springfield alone hosts over 5,300 employer businesses, contributing significantly to the local economy (source). In Chicopee, there are 525 businesses employing 7,917 people (source).

Business highlights:

• Springfield: 5,300 employer businesses
• Chicopee: 525 businesses employing 7,917 people

Unique Story: The Business Landscape of Western Massachusetts

Western Massachusetts, particularly the area covered by the 413 area code, is known for its unique blend of urban and rural environments. The region's scenic beauty and rich history make it an attractive place for both residents and businesses. Springfield, the largest city in the area, is a hub for healthcare, education, and manufacturing. The city is home to several colleges and universities, which contribute to a well-educated workforce. Additionally, the region's proximity to major highways and rail lines makes it a strategic location for businesses that require efficient transportation and logistics.

Benefits of Using Goodcall in Area Code 413

Goodcall offers a range of benefits for businesses operating in the 413 area code. As an AI phone service, Goodcall replaces traditional IVR technologies, call centers, and voicemail systems. This makes it an ideal solution for small businesses looking to improve their customer service and operational efficiency.

Key benefits of using Goodcall:

• Always Available: Goodcall's AI technology ensures that your business is never busy and always available to take calls.
• Cost-Effective: Goodcall is an affordable alternative to traditional call centers and voicemail systems.
• Easy to Use: The service is user-friendly, making it easy for businesses to implement and manage.
• Improved Customer Service: With interactive AI capabilities, Goodcall can handle customer inquiries more efficiently than simple voicemail systems.
• Scalable: Goodcall can grow with your business, making it a flexible solution for businesses of all sizes.

By using Goodcall, businesses in the 413 area code can enhance their customer service experience, reduce operational costs, and ensure that they never miss a call. This is particularly beneficial for small businesses such as hair salons, barbers, plumbers, contractors, computer repair services, massage and fitness centers, which rely heavily on phone interactions with their customers.