© Goodcall 2025
Built with ❤ by humans and AI agents in California, Egypt, GPUland, Virginia and Washington
.webp)
The 413 area code covers the entire Western Massachusetts region, making it an essential choice for businesses seeking a credible local presence in the state’s key academic, healthcare, and cultural centers outside of Greater Boston.
Getting a 413 number helps companies build trust, improve call response rates, and connect more effectively with customers across the Pioneer Valley and the Berkshires. It encompasses major cities like Springfield, Holyoke, Pittsfield, and the academic and cultural hub of Northampton.
The 413 area code is a telephone area code in the North American Numbering Plan (NANP) serving the entire region of Western Massachusetts. It is the sole area code for the region, which is anchored by the cities of Springfield and Pittsfield.
The 413 area code was one of the original 86 area codes established across the United States in 1947. For decades, it covered the entire western half of Massachusetts. Unlike many older area codes, the 413 area code has never been split or overlaid.
This area code remains the single, dedicated area code for Western Massachusetts, serving as a distinct identifier from the 617/857 and 781/339 complexes near Boston.
The 413 area code covers the entire region of Western Massachusetts, which includes the vast Pioneer Valley and the mountainous Berkshires. It is anchored by the city of Springfield, the economic and population center of Hampden County.
As of recent estimates, Hampden County has a population of approximately 460,291, establishing the 413 area as a crucial regional economic hub distinct from Eastern Massachusetts. The economy is defined by high-value sectors such as Healthcare (Baystate Health), Higher Education (UMass Amherst, MassMutual), and Tourism (The Berkshires).
The median household income for Hampden County is approximately $66,997 (2023 estimate). The population is characterized by a significant academic presence and high diversity, with large Hispanic or Latino (27%) and Black or African American communities, particularly in Springfield and Holyoke.
The 413 area code serves the entire region of Western Massachusetts and is located entirely within the Eastern Time Zone (ET). The 413 area code aligns with the rest of Massachusetts and the major financial and corporate centers of the East Coast, including New York and Boston.
The 413 area code adds local trust and credibility, making it valuable for local businesses. Here’s how a business number with the 413 area code is important for your business:
When customers see a local 413 area code number, they immediately recognize it as part of their community. This familiarity creates trust and reduces hesitation to answer calls. Research shows that consumers are more likely to pick up calls from numbers with local area codes compared to unfamiliar or out-of-state numbers.
For small businesses, using a local area code 413 number shows commitment to serving the community. For larger enterprises, it signals accessibility and helps build stronger relationships with regional customers.
Some well-known enterprises that would benefit from a local 413 number include:
A local area code number helps banks improve trust and call response for fraud alerts, loan processing, branch outreach, and wealth-management communication across the Pioneer Valley and the Berkshires.
A local area code number helps hospitals and clinics improve appointment confirmations, patient coordination, and triage communication across a wide geographic area.
A local area code number is vital for student recruitment, alumni outreach, academic department communication, and managing admissions call centers for the region's vast network of colleges.
A local area code number streamlines delivery coordination, reduces missed drop-offs, and strengthens customer callback reliability across the I-90 and I-91 corridors.
A local area code number supports B2B sales, technical support, and supply chain management for the region's historic manufacturing base and growing tech cluster.
A local area code number builds trust for claims, policy updates, and underwriting communication in the region known as the "Insurance City."
Setting up your 413 area code number with Goodcall is quick and straightforward. Here’s how it works:
Choosing Goodcall means more than just getting a local number; it means equipping your business with tools to handle calls efficiently.
With these advantages, Goodcall makes it easier for you to manage calls and focus on growing your business.
Our local 413 area code numbers come with affordable pricing plans designed to fit every business size. We offer flexible pricing options that scale with your needs, whether you’re a startup or an established enterprise. Additionally, you can save 30% on annual subscriptions, giving your business more value at a lower cost.
What is the 413 area code, and where is it located?
The 413 area code is located in western Massachusetts, serving cities such as Springfield, Pittsfield, and Holyoke.
What cities does the 413 area code cover?
The major cities such as Springfield, Pittsfield, Holyoke, Greenfield, Northampton, and Chicopee are all within the 413 area code.
What time zone is area code 413 in?
The area code 413 is in the Eastern Time Zone (ET) of the United States.
Does the 413 area code get spam calls?
Like any area code, spam and robocalls do occur, but using a trusted business provider like Goodcall helps filter unwanted calls.
Which types of businesses benefit most from a local 413 number?
Local service providers, tech companies, restaurants, real estate agents, and startups benefit from a 413 number, as it boosts local trust and visibility.
How can I get a local 413 area code number for my business?
You can get a 413 number easily by signing up with Goodcall, choosing your plan, and selecting your preferred local number.
Can I forward calls from my 413 number elsewhere?
Yes. With Goodcall, you can forward calls to any phone, ensuring you never miss a customer inquiry.
How much does it cost to get a 413 area code number?
Goodcall plans are affordable and flexible, at $66 per month per agent annually.
Is the 413 area code toll-free?
No, 413 is not a toll-free area code. It’s a geographic code for Massachusetts, designed to give businesses a trusted local identity. Toll-free numbers in the US typically begin with prefixes such as 800, 888, 877, or 855.