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Did you know that having a local business number can boost customer trust and improve call response rates? For businesses serving Pennsylvania, a 272 area code creates a strong local presence, builds credibility, and makes customers more likely to answer. In this blog, we’ll cover everything you need to know about the 272 area code.
The 272 area code is a telephone area code in the North American Numbering Plan (NANP) serving northeastern and north-central Pennsylvania. Introduced in 2013 as an overlay to the 570 area code, it was created to address the growing demand for new numbers. Today, it covers key cities like Scranton, Wilkes-Barre, and Williamsport, making it highly valuable for businesses seeking a trusted local presence.
The 272 area code spans a wide portion of northeastern and north-central Pennsylvania, covering both urban hubs and rural communities. Here is a comprehensive breakdown of cities covered by the 272 area code:
The 272 area code covers northeastern and north-central Pennsylvania, including cities like Scranton, Wilkes-Barre, and Williamsport, along with surrounding suburban and rural communities. This region is home to a population of about 1.6 million people, offering a mix of urban energy and small-town character.
Demographically, the area reflects a balanced blend of age groups, with students, working professionals, and retirees. The region is predominantly White, with African American, Hispanic, and growing immigrant communities contributing to cultural diversity. The presence of several colleges and universities also adds a strong student population, making the 272 area code region a hub for both young professionals and established families.
The 272 area code operates in the Eastern Time Zone (ET). This time zone aligns with major business hubs such as New York, Washington, D.C., and Philadelphia. Standard time is observed as UTC -5, and during daylight saving time, the offset shifts to UTC -4.
The 272 area code adds local trust and credibility, making it valuable for businesses in Pennsylvania. Here’s how a business number with the 272 area code is important for your business:
When customers see a local 272 area code number, they immediately recognize it as part of their community. This familiarity creates trust and reduces hesitation to answer calls. Research shows that consumers are more likely to pick up calls from numbers with local area codes compared to unfamiliar or out-of-state numbers.
For small businesses, using a local 272 area code number shows commitment to serving the Pennsylvania community. For larger enterprises, it signals accessibility and helps build stronger relationships with regional customers.
Some well-known enterprises in the region that would benefit from a local 272 number include:
Banks and credit unions in the 272 area code rely on strong communication for account inquiries, loan processing, and customer support. AI answering services reduce wait times, manage after-hours calls, and ensure smooth call routing.
Hospitals, clinics, and urgent care centers need reliable patient communication and 24/7 support. Goodcall’s AI answering service helps manage appointment scheduling, after-hours calls, and emergency inquiries.
Freight carriers and distributors in the 272 area code depend on efficient call handling for shipping updates, delivery coordination, and driver support. Automated answering ensures no call is missed.
Tech companies and IT service providers in northeastern Pennsylvania support both local businesses and enterprise clients. AI answering agents provide round-the-clock support, help desk routing, and escalation.
Insurance companies in the 272 area code require constant customer communication for claims, billing, and policy inquiries. Goodcall’s AI answering solutions streamline processes and provide faster responses.
Setting up your 272 area code number with Goodcall is quick and straightforward. Here’s how it works:
Choosing Goodcall means more than just getting a local number, it means equipping your business with tools to handle calls efficiently.
With these advantages, Goodcall makes it easier for you to manage calls and focus on growing your business.
Our local 272 area code numbers come with affordable pricing plans designed to fit every business size. We offer flexible pricing options that scale with your needs, whether you’re a startup or an established enterprise. Additionally, you can save 30% on annual subscriptions, giving your business more value at a lower cost.
Apart from the 272 area code in Pennsylvania, several nearby area codes cover the surrounding regions. These codes are useful if your business extends beyond northeastern and central Pennsylvania:
What is the 272 area code and where is it located?
The 272 area code is primarily used for phone numbers in northeastern Pennsylvania. It was introduced as an overlay to the 570 area code.
What cities does the 272 area code cover?
The 272 area code includes Scranton, Wilkes-Barre, Hazleton, Williamsport, and surrounding communities in northeastern Pennsylvania.
What time zone is area code 272 in?
The 272 time zone is Eastern Time (ET), which is UTC -5 during standard time and UTC -4 during daylight saving time.
Does the 272 area code get spam calls?
Like any area code, spam and robocalls can occur, but using a trusted business phone provider like Goodcall helps reduce and filter unwanted calls.
Which types of businesses benefit most from a local 272 number?
Local service providers, healthcare businesses, restaurants, real estate agents, and small businesses benefit from a 272 number as it boosts trust and visibility in the northeastern Pennsylvania region.
How can I get a local 272 area code number for my business?
You can get a 272 number easily by signing up with Goodcall, choosing your plan, and selecting your preferred local number.
Can I forward calls from my 272 number elsewhere?
Yes. With Goodcall, you can forward calls to any phone, ensuring you never miss a customer inquiry.
How much does it cost to get a 272 area code number?
Goodcall plans are flexible and affordable, starting from $59/month with discounts on annual subscriptions.
Is the 272 area code toll-free?
No, 272 is not a toll-free area code. It’s a geographic code for northeastern Pennsylvania. Toll-free numbers in the U.S. typically begin with 800, 888, 877, or 855.
The 272 area code is a telephone area code in the North American Numbering Plan (NANP) serving northeastern and north-central Pennsylvania. Introduced in 2013 as an overlay to the 570 area code, it was created to address the growing demand for new numbers. Today, it covers key cities like Scranton, Wilkes-Barre, and Williamsport, making it highly valuable for businesses seeking a trusted local presence.
The 272 area code spans a wide portion of northeastern and north-central Pennsylvania, covering both urban hubs and rural communities. Here is a comprehensive breakdown of cities covered by the 272 area code:
The 272 area code covers northeastern and north-central Pennsylvania, including cities like Scranton, Wilkes-Barre, and Williamsport, along with surrounding suburban and rural communities. This region is home to a population of about 1.6 million people, offering a mix of urban energy and small-town character.
Demographically, the area reflects a balanced blend of age groups, with students, working professionals, and retirees. The region is predominantly White, with African American, Hispanic, and growing immigrant communities contributing to cultural diversity. The presence of several colleges and universities also adds a strong student population, making the 272 area code region a hub for both young professionals and established families.
The 272 area code operates in the Eastern Time Zone (ET). This time zone aligns with major business hubs such as New York, Washington, D.C., and Philadelphia. Standard time is observed as UTC -5, and during daylight saving time, the offset shifts to UTC -4.