If you’re looking to establish or strengthen a local presence in northern and central Louisiana, securing a phone number with the 318 area code is a smart move. A local number resonates with customers, fosters trust, and puts your business on the map in the region’s economy.
Here, we will walk through what the 318 area code covers, with full details on its location, time zone, demographics, and business relevance, and show how you can get a number in it, how it can benefit your enterprise, and how our service, Goodcall, makes the process easy and effective.
What is 318 Area Code?
The 318 area code serves northern and central Louisiana, covering major cities like Shreveport, Monroe, Bossier City, and Alexandria. Established in 1957, it’s one of the state’s original codes. The region blends urban and rural areas and supports key sectors like healthcare, logistics, manufacturing, and education.
- State: Louisiana
- Major Cities: Shreveport, Monroe, Alexandria, Bossier City
- Time Zone: Central Time Zone (CT)
- Established: 1957
- Overlay Area Code: 457 (introduced in 2025)
- Region Population: Approximately 1.34 million
- Primary Uses: Landline, mobile, and VoIP numbers
Population & Demographics of 318 Area Code
The 318 area code location covers a population of approximately 1.34 million residents across northern and central Louisiana. Major cities such as Shreveport, Monroe, and Alexandria serve as economic hubs, while smaller towns and parishes contribute to the region’s cultural diversity. The area features a balanced mix of urban and rural communities, offering both business opportunities and affordable living.
Demographically, the region includes a varied workforce engaged in healthcare, education, logistics, and energy sectors. The 318 area code map spans a wide socio-economic base, with median household incomes slightly below the national average and a median age of around 36 years. This diverse population makes the 318 area ideal for businesses targeting broad consumer demographics and local service markets.
318 Area Code Time Zone
The 318 area code operates in the Central Time Zone (CT), following Central Standard Time (UTC −6) and observing Central Daylight Time (UTC −5) during daylight saving months. Businesses in this region align their operations with major southern cities like Dallas and Houston, ensuring consistent communication and scheduling across the Central U.S.
Business Importance of the 318 Area Code
For businesses, a 318 phone number signals regional credibility within northern/central Louisiana. It enables local marketing, better query response, and enhances community perception. Businesses serving clients in that region gain an edge by using a number tied to the local area code 318 rather than a distant or national one.
Why Local Numbers Build Trust
When you use a local area code like 318 for your business, you show clients you are in their region, not far away or out of touch. Local numbers tend to have higher answer rates and fewer call drop-offs because they are familiar to customers.
Additionally, a 318 number helps avoid customers dismissing you as a spam or telemarketer call. That fosters stronger engagement, better connection rates, and more brand trust in the regional market.
Enterprises That Benefit from a Local 318 Area Code Number
Businesses across Louisiana’s northern and central regions thrive using the 318 area code numbers for customer trust and local reach. From healthcare to IT, these enterprises rely on reliable communication to connect with clients and communities effectively.
Finance & Banking
Financial institutions in the 318 region use local area codes to ensure customer accessibility and build regional credibility.
- Willis-Knighton Federal Credit Union: Shreveport-based credit union offering personalized banking and loan services.
- Bank of Ruston: A trusted community bank serving north-central Louisiana residents and businesses.
- Regions Bank: Major financial provider with multiple branches across Shreveport and Monroe.
- CenturyLink Federal Credit Union: Located in Monroe, supporting employees and families with financial solutions.
Healthcare
Healthcare providers in the 318 region depend on strong call systems for appointments, patient support, and emergency coordination.
- Willis-Knighton Health System: Headquartered in Shreveport, this major health network operates multiple hospitals and clinics across northern Louisiana.
- Christus Health Louisiana: Based in Alexandria, offering a wide range of medical and surgical services throughout the state.
- LSU Health Shreveport: A key teaching hospital serving north Louisiana’s medical and research needs.
- Glenwood Regional Medical Center: Located in West Monroe, providing advanced healthcare and specialty services.
Logistics & Transportation
Local logistics and transportation companies use 318 phone numbers for dispatching, shipment tracking, and customer service.
- Metro Aviation: Based in Shreveport, offering nationwide aviation and helicopter transport services.
- Roy O. Martin Lumber Company: Headquartered in Alexandria, providing industrial wood and transportation operations.
- P & H Trucking Inc.: Bossier City-based firm specializing in freight hauling and logistics coordination.
- Dupre Logistics: Operating from Alexandria, offering regional freight and supply chain management.
Information Technology (IT)
Tech firms in the 318 area use local numbers to provide IT support, managed services, and customer assistance.
- Conquest Technologies: Shreveport-based IT solutions provider offering network and security management.
- Cenla Technology Partners: Operating from Alexandria, serving local enterprises with technology infrastructure support.
- GDIT (General Dynamics IT): A leading global tech provider with a strong presence in the Shreveport-Bossier area.
- DataKnow Inc.: Monroe-based firm specializing in IT consulting and data analytics solutions.
Insurance
Insurance firms in the 318 region rely on reliable call handling for claims, renewals, and client support.
- Louisiana Farm Bureau Insurance: Offices across Shreveport, Alexandria, and Monroe offering comprehensive insurance services.
- Red River Insurance: Bossier City-based company providing personal and business insurance coverage.
- State Farm (Shreveport Agencies): Local branches offering auto, home, and life insurance policies.
- Allegiance Health Management: Shreveport-based organization integrating healthcare and insurance operations.
How to Get a 318 Area Code Number?
Ready to proceed? Here’s how it works with Goodcall:
- Sign Up: Create your Goodcall account and verify your business details.
- Select Your Plan: Choose the voice-service plan that fits your call volume and needs.
- Complete KYC: Provide necessary documentation (business registration, ID) for regulatory compliance.
- Pick a Number: Browse available 318-prefixed numbers and select your preferred local number.
- Customize Agent: Set up your call-routing, IVR script, answering service, and forwarding rules.
- Go Live: Activate your number and start receiving calls immediately via your keywords 318 area code, 318 area code location, calls from 318 area code, etc.
Pricing Plans for Local Numbers
Goodcall offers affordable and transparent pricing plans designed for all businesses, solo, SMB, and enterprise. Annual subscriptions are discounted by 30%, making the 318 area code number even more cost-effective if you commit long-term.
Nearby Area Codes
If your market slightly extends beyond the 318 footprint, neighbouring area codes may also be relevant. The table below shows adjacent regions and their codes:
