Get 860 Area Code Phone Numbers and Answering Services
October 31, 2025

Get an 860 Area Code Business Phone & Answering Service

Share this post
Explore AI Summary

The 860 area code is located in Connecticut and serves the northeastern and central regions of the state, including cities such as Hartford, New Britain, Bristol, East Hartford, and Norwich. Businesses use 860 area code numbers to build local presence, trust, and accessibility in the competitive Connecticut market.

What is 860 Area Code?

The 860 area code is part of the North American Numbering Plan (NANP) and covers the majority of Connecticut, including the central, eastern, and northwestern parts of the state. It was created as a split from the original 203 area code.

  • State: Connecticut
  • Major Cities: Hartford, New London, Norwich, New Britain, and Bristol.
  • Time Zone: Eastern Standard Time (EST)/ Eastern Daylight Time (EDT)
  • Established: 1995
  • Overlay Area Codes: 959
  • Primary Uses: Business lines, VoIP, mobile, residential

Population & Demographics of 860 Area Code

The 860 region covers much of central and eastern Connecticut, with the larger Hartford metropolitan area as a focal point. While exact total population figures for the 860 zone are not consistently aggregated, the region includes hundreds of thousands of residents across multiple counties.

Economically, data indicate the median household income in the 860 area is approximately $99,712, with a per capita income of around $51,764.

Industries that underpin the region include education, healthcare, insurance, manufacturing, and government services.

860 Area Code Time Zone

The 860 area code is located in the Eastern Time Zone (ET), which covers the entire state of Connecticut and most of the U.S. East Coast. The region operates on UTC–5 during Eastern Standard Time (EST) and UTC–4 during Eastern Daylight Time (EDT), shifting in March and November each year.

This time zone offers a significant advantage for businesses, as it aligns with major financial and corporate hubs such as New York City and Boston

Companies using an 860 number can efficiently coordinate with clients and partners across the East Coast while maintaining convenient overlap with Central and international European markets, making it ideal for finance, insurance, education, and professional service industries in Connecticut.

Business Importance of 860 Area Code

The 860 area code connects companies to the economically robust and culturally diverse central and eastern regions of Connecticut, including the Hartford metropolitan area, one of New England’s key business and financial hubs.

Why Local Numbers Build Trust

In a digital age where businesses can be located anywhere, a local phone number is a tangible signal of presence and commitment. Studies show that people are nearly four times more likely to pick up calls from local numbers as compared to toll-free or out-of-area numbers.

For potential customers in the 860 region, seeing a local number instills a sense of trust and familiarity. Calls from the 860 area code can significantly increase the likelihood of a call being answered and a lead being converted. A foreign number or an out-of-area number is more likely to be branded as spam by potential customers. 

Enterprise Businesses That Benefit From a Local 860 Number

Some well-known enterprises that would benefit from a local 860 number include:

Energy & Utilities

The Connecticut region is supported by strong utility and energy infrastructure, particularly serving residential and commercial customers across the state.

  • Eversource Energy: A major electricity and gas utility headquartered in Hartford, serving more than 1.2 million customers in Connecticut. 
  • Connecticut Natural Gas Corporation: A natural-gas distribution company serving Greater Hartford and surrounding communities.

Healthcare & Hospitals

Hospitals and clinics in the 860 region rely on robust answering services, call routing, and patient-care accessibility across multiple towns and cities.

  • Hartford HealthCare: The region’s largest healthcare network with hospitals and outpatient services across central Connecticut.
  • The University of Connecticut Health Center: Major academic medical center located in the area, coordinating patient care, research, and education.

Information Technology

The 860 region supports technology, finance, insurance tech, and data services, with IT companies choosing local presence to bolster credibility.

  • Conning: A global investment-management firm headquartered in Hartford, offering software and services to insurers.
  • United Rentals: A large equipment-rental firm with headquarters and technology operations in the region.

Logistics & Transportation

Connecticut’s central location on the U.S. East Coast makes local numbers advantageous for regional freight, warehousing, and distribution.

  • XPO Logistics: A global transportation and logistics provider with strong operations in Connecticut.
  • AIT Worldwide Logistics: A global freight forwarder with air, ground, sea, and intermodal services, plus customs brokerage and residential delivery.

Banking & Financial Services

The Hartford region is home to large insurers, investment firms, and regional banks, where reliable local communication matters a great deal.

  • The Hartford Insurance Group: A Fortune 500 insurance and investment company based in Hartford. 
  • Aetna (a CVS Health company): A large health insurance and benefits company with major operations in Hartford.

Insurance

Insurance companies benefit from local numbers for customer trust, claims support, and regional brand presence.

  • The Hartford Insurance Group: A leading insurance group in the area. 
  • W. R. Berkley Corporation: An insurance company with substantial operations in the Hartford region.

How to Get an 860 Area Code Number?

Setting up your 860 area code number with Goodcall is quick and straightforward. Here’s how it works:

  1. Sign Up: Create your account with Goodcall using basic business details.
  2. Select Your Plan: Choose the pricing plan that best matches your company’s needs.
  3. Complete KYC: Verify your identity and business information for compliance.
  4. Pick a Number: Browse the available 860 numbers and select the one you want.
  5. Customize Agent: Set up your AI-powered answering agent with greetings, call routing, and voicemail preferences.
  6. Go Live: Activate your number and start receiving calls immediately.

Benefits of Using Goodcall for an 860 Area Code Number

Choosing Goodcall means more than just getting a local number; it means equipping your business with tools to handle calls efficiently.

  • 24/7 Availability: Ensure no customer call is missed.
  • AI Answering Services: Professional, automated responses for smoother communication.
  • Cost-Effective: Flexible pricing designed for small to enterprise-level businesses.
  • Scalable Solutions: Upgrade features as your business grows.
  • Local Credibility: Build customer trust with a recognizable area code.

With these advantages, Goodcall makes it easier for you to manage calls and focus on growing your business.

Pricing Plans for Local Numbers 

Our local 860 area code numbers come with affordable pricing plans designed to fit every business size. We offer flexible pricing options that scale with your needs, whether you’re a startup or an established enterprise. Additionally, you can save 30% on annual subscriptions, giving your business more value at a lower cost.

Nearby Area Codes to 860

Apart from the 860 area code in Connecticut, several nearby and overlay area codes serve the surrounding regions:

Area Area Code
Bridgeport, New Haven region 203, 475
Worcester, Central Massachusetts 508, 774
Springfield, Western Massachusetts 413
Providence, Rhode Island 401

Frequently Asked Questions

What is the 860 area code, and where is it located?

The 860 area code is a telephone area code for Connecticut, primarily serving the northern and eastern parts of the state, including Hartford, New Britain, Bristol, Middletown, Norwich, and New London.

What cities does the 860 area code cover?

It covers major cities such as Hartford, New Britain, Bristol, Manchester, Middletown, Norwich, and Torrington, along with dozens of surrounding towns and suburban communities across Hartford, Tolland, Windham, Middlesex, and New London counties.

What time zone is area code 860 in?

The 860 area code is in the Eastern Time Zone (ET): UTC–5 during Standard Time (EST) and UTC–4 during Daylight Saving Time (EDT).

Does the 860 area code get spam calls?

Yes. Like any public phone number, 860 numbers can receive spam calls. However, Goodcall’s AI phone agent helps identify, filter, and block unwanted or spam calls, ensuring seamless business communication.

Which types of businesses benefit most from a local 860 number?

Businesses that benefit most from a local 860 number include insurance companies, healthcare providers, manufacturing firms, financial institutions, and educational organizations.

How can I get a local 860 area code number for my business?

You can easily acquire an 860 number through Goodcall, which offers instant setup and advanced features. 

Can I forward calls from my 860 number elsewhere?

Yes, you can set up call forwarding to any mobile phone, office line, or device, ensuring you never miss an important client call.

How much does it cost to get an 860 area code number?

Goodcall offers affordable, scalable pricing plans starting from $66 per agent per month, billed annually. It is ideal for small businesses, service providers, and large enterprises alike.

Is the 860 area code toll-free?

No, the 860 area code is a standard local number, not a toll-free code. Toll-free numbers in the USA typically begin with prefixes such as 800, 888, 877, 866, or 855.

Last updated:
October 31, 2025

Why A Local AI Phone Number

A local AI phone number links your AI agent to real-world calls.

📞 Your agent answers calls 24-7 / 365 and is never busy
📈 Understand your callers with detailed analysis
🎙 Capture the detail in every call, they're all recorded
🌐 Forward calls or connect to Google Voice
✋🏻 Places callers on hold when your line is busy
🚫 Say goodbye to spam calls

An AI Phone Service With Smart AI Agents


Use skills to teach your agent how to respond to common caller questions.

🎓 Teach your agent anything with your own custom skills
✅ Off the shelf skill templates ready to go in a few clicks
🚀 Combine skills to create deeper customer engagement
👋🏼 Optimize customer experience with custom greetings
💰 Grow revenue by texting your website (ie: bookings & shop)

AI Agent which is automatically answering the phone to serve your customers.